TrainMaster Model Trains PreOrder
procedures are handled via our normal online website. Find the item(s) you wish
to preorder and place a deposit. It is that simple. We will contact you once the
item has arrived for balance of the order. Reservation and PreOrder can not be changed, cancelled or refunded once placed. Model Trains are Limited Run products. Preorder Deadlines are set by the manufacturer and are often months in
advance. PreOrders are the only sure way to get the Limited Run items.
Once you pay your deposit, we turn those
orders over to the manufacturers. One of two things occurs- the
manufacturer goes to production for delivery in the future or they cancel the
project. Cancelled projects or unavailable items will have the deposits refunded in the same manner
Your Price will not change once item is PreOrdered.
Once the model arrives, you will be
contacted via phone or email as provided at the time of deposit. Please update
the TrainMaster Model Trains website if phone or email changes. TrainMaster Model Trains will not responsible
for missed contact due to Spam Email Filters or call block phone numbers. Balance of the models
purchase price and shipping are due immediately.
We do not keep credit cards numbers on file. All Items not
paid in full within 14 days will be put up for sale and all deposits/payments are considered forfeited.